autopay888 Account Verification
Account verification is how we make sure your balance stays yours. The process asks for a government-issued ID — your MyKad is the standard document for Malaysian accounts — and may include a selfie or a short proof-of-address step depending on your account activity. Verification protects your withdrawal rights and keeps your account from being flagged for security review. Complete it once
and withdrawals process without any hold. If you hit an issue at any step, our live chat support is there to help you through it.
- Submit your MyKad or passport — Upload a clear photo of the front and back of your MyKad, or the photo page of your passport.
- Complete the selfie check — Take a selfie as prompted so we can match your face to the document you submitted.
- Proof of address if required — For higher withdrawal tiers, a recent utility bill or bank statement in your name may be requested.
- Verification confirmed — Once approved, a confirmation appears in your account and all withdrawal channels become fully available.